Burnaby, BC
BC Customer Care and Warehouse Assistant
Description
We are looking for an enthusiastic and knowledgeable full-time Warehouse and Office Floater to join our team in our Burnaby Head Office location and share in our passion for beauty. This position is ideal for a candidate who is very positive, has an outgoing personality, and has demonstrated they can work independently and also thrive in a team atmosphere. Our ideal candidate will possess the customer service soft skills that will allow for a high level of customer support. This candidate will also be reliable, dependable and have an eye for detail. This position will be focused mainly in the warehouse and office, however, some coverage for our Showroom may be required at times.
Expectations:
Warehouse
- Picking and packing orders
- Writing and entering waybills
- Receiving product and putting shipments away
- Warehouse cleanup, organizing shelves
- Maintaining inventory, breaking up pre-packs
- Assisting Showroom with products and restocking shelves
- Completing stock transfers from other warehouse locations
Customer Care
- Answering phones
- Entering orders and backorders into the system, tracking shipments
- Coordinating with Sales Reps across Canada regarding customer orders
- Making outbound advertising phone calls to notify customers of upcoming sales events or tradeshows
Other
- Perform other duties as required
Requirements:
- Organizational and time management skills; ability to multi-task and work well under pressure
- Excellent interpersonal and communication skills
- Works effectively independently and in a team environment
- Strong technical aptitude - ability to learn a new computer system
- Ability to multitask and adapt to shifting priorities - flexibility to work in multiple departments
- Organized and detail oriented
- Self-starter and willing to learn cross functional duties
- Reliable and dependable
- Previous customer service and administrative experience required
- Experience working in a warehouse environment
- Experience in the beauty industry is an asset but not required
If you qualify for this position, please submit your resume via e-mail to [email protected] with the subject line ‘ Warehouse and Office Floater – Burnaby Office’.
We wish to thank all applicants for their interest. Please note that only candidates selected for an interview will be contacted.
